Who’s in the Driver’s Seat?

Navigating the Dynamics of the Franchise/Franchisee Relationship

The wacky, wonderful world of franchising is not without its challenges. Mutual respect, impeccable communication and a willingness to work together are tantamount to sustaining a successful Franchise/Franchisee relationship.

Richard J. Bryan knows these challenges all too well. As the CEO of a multi-franchise, auto dealership group in the UK, for over 10 years, he has had to navigate the winding, bumpy roads of keeping manufacturers happy, while still keeping his dealership franchises profitable.

In this program, Richard will share some personal insights into building and sustaining mutually profitable franchise/franchisee relationships. He will share his BIG THREE Lessons from his experience and share some success ideas you can implement in your franchise.

Key Takeaways

  • Develop trust on both sides of the Franchise/Franchisee relationship
  • Strengthen and stay true to your business objectives while working with your Franchise/Manufacturer
  • Hire and grow a team of A-Players (those 20% who deliver 80% of the results)
Richard is a rock star! A Brit but still a rock star!
— J. T., President, Sill-Terhar Motors Inc.
Richard has an uncanny ability to cut through organizational problems and uncomplicate the complicated! Richard delivers in a way that cuts straight to the heart of the topic of discussion!
— Brady George, Operations Director, Almeda